Running the Business Like a Race: The Entrepreneur’s Guide to Strategic Pacing

I’ve run two half-marathons. I’m not a professional athlete by any stretch, but running has been a huge part of my routine for years. It’s where I think clearly, push myself, and reset. And here’s what I’ve realized after logging all those miles: building and leading a business is a lot like running a race. […]
What Founders Can Learn from Service-Driven Businesses: Customer Experience, Chaos Management, and Operational Grit

Before I ever stepped into a boardroom or scaled a company past $17 million in revenue, I learned my most important leadership lessons in the real world — under pressure, in customer-facing environments where expectations were high, margins were thin, and there was no room for excuses. Those early experiences taught me more about business […]
Crisis-Resilient Sectors: What Mining, Healthcare, and Hospitality Can Learn from Each Other

Over the course of my career, I’ve had the rare opportunity to work in three very different industries: mining, healthcare, and hospitality. Each one has its own language, culture, and rhythm. But they all have one thing in common — crisis is inevitable. The interesting part? Each sector handles crisis differently. Some absorb shocks better. […]
Why History Majors Make Great CEOs: The Power of Perspective in Strategic Decision-Making

That’s right. I graduated from York University with a Bachelor of Arts in History. And while I didn’t know it then, that degree has played a major role in shaping how I lead today. In fact, I believe history majors — or anyone trained to think historically — have a serious advantage in business. Here’s […]